Community Contacts
Community Contacts, Riverside Terrace
Who to contact for what in Riverside Terrace. Bookmark this page and share it with your neighbors.
For any emergency — fire, medical, crime in progress, or imminent danger — call 911 directly. This page is for non-emergency routing.
Quick Numbers
Save these to your phone.
Emergency
HPD non-emergency
Houston 311 (city services)
Houston Fire Marshal (fire-code, daytime)
Harris County Constable Pct 7 — 24-hr dispatch
CenterPoint electric outage
Houston water / sewer emergency
BARC / animal services
988 Suicide & Crisis Lifeline
APS / CPS (abuse / neglect)
TX 211 (food / housing / utility help)
Emergency & Public Safety
Emergency (fire, medical, crime in progress)
HPD non-emergency dispatch
HPD Positive Interaction Program (PIP)
Community-police liaison for your area. Request a patrol or raise recurring safety concerns.
Harris County Constable Pct 7 — 24-hr dispatch
Constable Pct 7 Environmental Unit (illegal dumping, county ROW)
Business hours.
Houston Fire Marshal (fire-code complaints, daytime)
Houston Crime Stoppers (anonymous tips, cash rewards)
City Services & 311 Reporting
Houston 311 staffs live agents 24/7.
Houston 311 (phone)
Houston 311 (email)
Houston 311 (online / app)
Solid Waste SR status / follow-up
Solid Waste email
Neighborhood Protection (code follow-up)
Deed Restriction Hotline
Utilities
CenterPoint Energy — electric outage
CenterPoint Energy — gas leak
Leave the area first, then call.
CenterPoint — downed power line / tree on wire
Stay away and call immediately.
Houston Public Works — water / sewer emergency
HPW water dispatch
AT&T
Comcast / Xfinity
Elected Officials
City Council District D
City Council At-Large Position 1
City Council At-Large Position 2
Mayor's Office
Houston Municipal Prosecution
For direct filings on repeat offenders.
State Rep. District 146 (Shawn Thierry)
State Sen. District 13 (Borris Miles)
Harris County Commissioner Pct 1
Schools & Libraries
HISD Main
Riverside Terrace area schools
MacGregor Elementary, Ryan Middle School, Jack Yates High School
Houston Public Library — Riverside branch
Parks & Recreation
Houston Parks and Recreation
Report park issues
File via Houston 311 for maintenance, lighting, or safety concerns.
Crisis & Social Services
988 Suicide & Crisis Lifeline
Call or text, 24/7.
Harris Center MCOT (mobile crisis outreach)
Press 1. 24/7.
APS / CPS (abuse / neglect reporting)
TX 211 (food, housing, utility assistance)
National Domestic Violence Hotline
BARC / animal services
Riverside Civic Association
RCA general inquiries
RCA community chat (Telegram)
Open to all Riverside Terrace residents.
RCA website
Related Guides
311 vs 911 — When and How to Report
A plain-language guide to knowing when to call 911, when to use 311, and how to file effective service requests.
Read the guideHouston Trash & Heavy Trash
Pickup schedules, heavy trash rules, depositories, and how to dispose of bulky or hazardous items legally.
Read the guideLast reviewed May 10, 2026. Send corrections to riversidecivic@gmail.com.