Community Contacts
Community Contacts, Riverside Terrace
Who to contact for what in Riverside Terrace. Bookmark this page and share it with your neighbors.
For any emergency — fire, medical, crime in progress, or imminent danger — call 911 directly. This page is for non-emergency routing.
Quick Numbers
Save these to your phone.
Emergency
HPD non-emergency
Houston 311 (city services)
Houston Fire Marshal (fire-code, daytime)
Harris County Constable Pct 7 — 24-hr dispatch
CenterPoint electric outage
Houston water / sewer emergency
BARC / animal services
988 Suicide & Crisis Lifeline
APS / CPS (abuse / neglect)
TX 211 (food / housing / utility help)
Emergency & Public Safety
Emergency (fire, medical, crime in progress)
HPD non-emergency dispatch
HPD Positive Interaction Program (PIP)
Community-police liaison for your area. Request a patrol or raise recurring safety concerns.
HPD South Central Division (Riverside Terrace's patrol division)
PIP community meeting every 3rd Tuesday, 6:30 PM, at the South Central Station, 2202 St. Emanuel St.
Harris County Constable Pct 7 — 24-hr dispatch
Constable Pct 7 Environmental Unit (illegal dumping, county ROW)
Business hours.
Houston Fire Marshal (fire-code complaints, daytime)
Houston Crime Stoppers (anonymous tips, cash rewards)
City Services & 311 Reporting
Houston 311 staffs live agents 24/7.
Houston 311 (phone)
Houston 311 (email)
Houston 311 (online / app)
Solid Waste SR status / follow-up
Solid Waste email
Neighborhood Protection (code follow-up)
Deed Restriction Hotline
Utilities
CenterPoint Energy — electric outage
CenterPoint Energy — gas leak
Leave the area first, then call.
CenterPoint — downed power line / tree on wire
Stay away and call immediately.
Houston Public Works — water / sewer emergency
HPW water dispatch
AT&T
Comcast / Xfinity
Elected Officials
City Council District D (CM Carolyn Evans-Shabazz)
District D constituent services
For casework: open SR numbers, code complaints, stalled city follow-up.
City Council At-Large 1 (CM Julian Ramirez)
City Council At-Large 2 (CM Willie Davis)
City Council At-Large 3 (CM Twila Carter)
City Council At-Large 4 (CM Alejandra Salinas)
City Council At-Large 5 (CM Sallie Alcorn)
Mayor's Assistance Office community liaison (MacGregor Super Neighborhood 83)
Eldridge Peugh, Southeastern Communities.
Mayor's Office
Houston Municipal Prosecution
For direct filings on repeat offenders.
U.S. Rep. Christian Menefee (Congressional District 18)
U.S. Sen. John Cornyn (Houston office)
U.S. Sen. Ted Cruz (Houston office)
State Rep. Jolanda Jones (House District 147)
District office: 5445 Almeda Rd., Suite 501, Houston, TX 77004. Capitol office (second number): P.O. Box 2910, Austin, TX 78768. Committees: County Affairs, Public Health.
State Sen. Borris L. Miles (Senate District 13)
State Board of Education District 4 (Staci Childs)
Find all your representatives
Texas Legislative Council lookup by home address.
Harris County Commissioner Pct 1
Schools & Libraries
HISD Main
Riverside Terrace area schools
MacGregor Elementary, Ryan Middle School, Jack Yates High School
Houston Public Library
Branch hours and locations on the library website.
Parks & Recreation
Houston Parks and Recreation
Report park issues
File via Houston 311 for maintenance, lighting, or safety concerns.
Crisis & Social Services
988 Suicide & Crisis Lifeline
Call or text, 24/7.
Harris Center MCOT (mobile crisis outreach)
Press 1. 24/7.
APS / CPS (abuse / neglect reporting)
TX 211 (food, housing, utility assistance)
National Domestic Violence Hotline
BARC / animal services
State & Federal Help Lines
Statewide and national lines, as listed by State Rep. Jolanda Jones's office.
Social Security information
Medicare information
Texas Medicaid information
Children's Health Insurance (CHIP)
Veterans' information (VA benefits)
Nursing home complaints
Texas Vital Statistics (birth / death records)
DPS driver's license renewal
Consumer protection (Texas Attorney General)
Medicaid fraud (Texas Attorney General)
Insurance consumer line
Employee rights
Disability issues
Governor's information & referral
Older Texans legal hotline
HIV / STD information
Texas Youth Hotline
Runaway hotline
Neighborhood Partners
Agencies and groups working on Southmore, the parks, and transit in Riverside Terrace.
OST/Almeda Corridors Redevelopment Authority (TIRZ 7)
Southmore Blvd. median, park lighting and capital projects.
Greater Southeast Management District (Houston Southeast)
Corridor maintenance and beautification.
METRO Customer Care
Friends of Riverside Park
Riverside Park improvements and volunteer days.
Riverside Civic Association
RCA general inquiries
RCA community chat (Telegram)
Open to all Riverside Terrace residents.
RCA website
Related Guides
311 vs 911 — When and How to Report
A plain-language guide to knowing when to call 911, when to use 311, and how to file effective service requests.
Read the guideHouston Trash & Heavy Trash
Pickup schedules, heavy trash rules, depositories, and how to dispose of bulky or hazardous items legally.
Read the guideLast reviewed May 10, 2026. Send corrections to riversidecivic@gmail.com.